Royal Mail fails to deliver Olympic service
Filed under: Your Rights
So what does it mean for you?
DelaysThe Royal Mail is blaming transport issues, claiming that more traffic in London will hold up vans and "will increase journey times in the capital". It went on "Our postmen and women will commence their rounds earlier, given the extra travelling time required because of the transport restrictions. Because of this, some mail may be in our system for an extra working day."
It essentially means assuming that everything will take a day longer to be sure of delivery on time. It's hardly a ringing endorsement of the capabilities of the service, given that the rest of London (public servants aside) will be expected to go about their daily routine and simply adapt it for the extra journey time.
Added costTo add insult to injury, its parcel delivery arm, Parcelforce, has announced it will add an extra £1 to the cost of every parcel sent to central London addresses. It already adds 50p to the cost of these parcels - supposedly to pay for the congestion charge (although clearly this brings in more than it costs unless a Parcelforce delivery driver manages fewer than 18 deliveries a day). There is no excuse given for the increase in the charge - which some have speculated is a profit grab.
It does mean, however, that for anyone sending parcels to central London - including eBay sellers - this extra cost needs to be factored in, and anyone with a sale ending during the Olympics fortnight should make it clear to buyers that if they are based in London they will be charged extra for postage.
Mark Thomson, Olympic Director for Royal Mail, didn't seem ashamed though. He announced: "Royal Mail is geared up to serve London during the Games. We will continue to collect and deliver six days a week despite the inevitable impact on the capital's transport system because of the Games."
But what do you think? Is it doing a difficult job in a tough time, or cashing in? Let us know in the comments.