Royal Mail wins British Gas deal
Filed under: Utilities
The postal group said it was the biggest major business mail contract to return to the organisation since a new regulatory framework was brought in last year.
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The contract, which it lost to TNT in 2007, involves the collection, sorting and delivery of statements on behalf of British Gas.
Royal Mail has also been awarded a contract to deliver smart meters to British Gas engineers, and an extension to a deal for the overnight delivery of parts to the same company.
Mike Newnham, Royal Mail's chief customer officer, said: "Royal Mail is delighted to have won a competitive tendering process to collect, sort and deliver British Gas's statement mail.
"In a competitive postal market, Royal Mail's reputation, competitiveness and strength of account management were instrumental in securing this contract win."
Rob Morton of British Gas said: "We've set Royal Mail challenging objectives to ensure our customers get the best service and value, and look forward to working with them in the coming years."