Npower profits rise 25% to £390m
Filed under: Investing
Big-six energy supplier Npower has unveiled soaring profits after its customers fired up the heating in a colder 2012.Filed under: Investing
Big-six energy supplier Npower has unveiled soaring profits after its customers fired up the heating in a colder 2012.
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all i can say is they are nothing better bloodsucking tw##ats.
March 06 2013 at 3:35 AM Report abuse Permalink rate up rate down ReplyOne things certain: Customers don't matter & benefit not at all from "profitable" energy suppliers. We're just there to be milked until we can give no more.
If the watchdog was doing it's job at all, it would never have got to the situation we have. Privatisation=a licence to screw customers. None of the parties have protected us from these capitalist leeches.
CRIMINALS ombudsman waste of time they are all in each others pockets competition huh how can they all make such high profits and be in competition with each other
March 05 2013 at 6:50 PM Report abuse Permalink +2 rate up rate down ReplyWe are getting ripped off by EUROPE with our energy company's < all owned by Germany France etc > they are buying all our utility's our big company's and they just keep putting up the price bigger profits so they can buy more of our country they will not be happy till we are bankrupt and owned by them WE ARE EVEN FORCED TO TAKE THERE IMIGRANTS AND PAY THEM
March 05 2013 at 6:39 PM Report abuse Permalink +1 rate up rate down ReplyCourted political anger thats rich [excuse the pun] the whole coalitian will have thousands of shares in all the energy companys cause thats the real WE are all in it together". rubbing hands" time again
March 05 2013 at 4:13 PM Report abuse Permalink +2 rate up rate down ReplyNot just the coalition, of course. Socialism only applies to the workers, not the (would be) rulers.
March 05 2013 at 4:18 PM Report abuse Permalink rate up rate down ReplyYes, and some of it will be the interest on the almost £1000 that they owed me and wouldn't give me back. They wouldn't even talk to me, because the account was in my wife's name, but it was my bank account they were debiting. They wouldn't accept that the house was empty, implied we'd committed some sort of fraud. It took us several months to get the money back, during which time we moved to SSE (vastly superior customer service).
Every time my wife 'phoned (at least six times) they kept her on hold for just over 30 minutes. this seems to be their process for discouraging anyone from 'phoning them or complaining.
The final settlement after we transferred to SSE arrived several months later - its supposed to be within 30 days. We will never have anything to do with npower again. We wouldn't use them if they were offering free power.
It is funny how you say about 30mins, as that again this evening was about what I was on hold, 34mins I think. She then appolgises says they are very busy atm, and could they ring me back later- Replied with a firm NO. was NOT leaving until I got my refund- Will have to ask a manager takes 3-5 days blah blah. Time before over 30mins and before that nearly 45.
Ill show them, no money back to me next week= Charge for letter (for my time of course) with threats of small claims court.
I did giggle when I read about Barclays refusing to pay someone back the several thousand they owed the customer, who took them to small claims court (they did not attend) and baliffs arrived at their head offices to seize kit to the value until a sheepish manager appeared and paid on a card.
Was on the TV not too long ago.
But shocking news, Npower, British Gas, fleecing EVERYONE for bigger profits every year, year in year out, while everyone suffers-Including our most vunerable. I hear it every day.
Does go to show though, regardless what they say about investment of their profits, it certainly does not go on employing a few more call centre staff!
shame on them ,and how many pensioners are scared to turn their heating on ,disgusting
March 05 2013 at 3:18 PM Report abuse Permalink +2 rate up rate down ReplyPerhaps they will explain the need to hike their charges when they make vast profits year upon year... perhaps Osborne will tax them to claw their ill gotten profit into the treasury... perhaps pigs will fly...
March 05 2013 at 3:03 PM Report abuse Permalink +1 rate up rate down ReplyWell despite another massive surge in profits, it still took them nearly 40mins to answer my call this evening, chasing the £20 they owe me that I have been trying to get back for 2.5months now.
As i reminded them this evening, if it was the other way around, I am sure by now I would have had the baliffs knocking on my door.
Have told them they now have 7 working days to refund me the money before I start charging £25 per written letter to get my £20 back. If I dont have the money in 30days I would start small court proceedings.
Been promised will be in account by friday- I am not holding my breath.
Questation More, Max Keiser and co-host Stacy Herbert. Rt.com
March 05 2013 at 2:10 PM Report abuse Permalink -1 rate up rate down Reply
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