Banking & Savings

Rules tightened on packaged current accounts

Apr 03, 2013

The banks are changing the way they operate packaged current accounts.

Bank customers locked out of app

Mar 28, 2013

NatWest customers faced more frustration after they found themselves locked out of the bank's mobile app

Tests confirm dirty money fears

Mar 26, 2013

Over half of Britons think money is the filthiest item they touch and their fears are founded, according to new research

Why current accounts are better than savings accounts

Mar 18, 2013

Most savings accounts seem redundant when you consider what current accounts from Santander, Nationwide and Lloyds TSB can offer.

RBS and NatWest launch mobile app

Mar 13, 2013

Millions of people will be able to send payments to family and friends as easily as texting due to a new service from NatWest and Royal Bank of Scotland (RBS).

Nationwide launches charges account

Mar 09, 2013

Britain's biggest building society is to introduce regular charges on its current accounts for the first time. Nationwide's FlexPlus account, which carries a £10-a-month fee, is being...

RBS 'sorry' for account problems

Mar 07, 2013

The RBS banking group has apologised to its millions of customers after a technical problem left them unable to access accounts or withdraw money for the second time in nine months

2,000 new PPI complaints 'each day'

Mar 06, 2013

A financial watchdog is receiving 2,000 new payment protection insurance (PPI) complaints a day as overall grievance figures hit record levels in the second half of last year

Bank complaints 'still too high'

Mar 01, 2013

Barclays recorded the first drop in customer complaints in two years in the second half of 2012 - but it said that dissatisfaction levels are still "too high"

Market-leading current account pays 5% interest

Mar 01, 2013

You can now get 5% interest on current account balances up to £2,500 with Nationwide's FlexDirect account

The Fixer: Expat debit card problem

Feb 27, 2013

Help! RBS will not issue me with a replacement card to access my account.

Beware recurring payments and Continuous Payment Authority

Feb 25, 2013

This type of payment is not the same as a Direct Debit, and doesn't offer you the same protection. Make sure you know the difference with our guide

Get cashback with your current account

Feb 22, 2013

Santander, Halifax and First Direct all offer cash incentives with their current accounts.

Yorkshire BS plots £160m investment

Feb 21, 2013

The UK's second-biggest building society has announced a £160 million drive to improve products and customer services.

Would you switch banks for a free coffee?

Feb 20, 2013

Is £3 enough to make anyone switch banks?