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Guy Clapperton
Guy Clapperton is a freelance journalist and presenter. He writes for the Guardian, The Times and The Telegraph about technology and small business. As author of "This Is Social Media" and the forthcoming "This Is Social Commerce" he speaks on social media and by the end of 2011 he'll have been to Malaysia, Holland, Denmark, Switzerland, Sweden and Italy speaking on the subject.
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How to get the best results from complaining through social media
By Guy Clapperton, May 18, 2012
Loads of businesses are looking after customers through social media - but who's getting it right, and how can you be sure to get the best from your complaints?
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Is Apple offering inferior deals outside the US?
By Guy Clapperton, May 11, 2012
Apple is the most valuable technology company in the world. But if you're outside America are you getting a second rate service?
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Are we spending while we're sloshed?
By Guy Clapperton, May 05, 2012
First the good news: a new report from HaveYouSeen suggests that over half of us are cutting down on impulse buys because of the recession. This should mean a bit less of the credit boom that did so...
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YouTube: will it take videos down?
By Guy Clapperton, May 02, 2012
A German court has asked YouTube to check people have the right to own their videos - so is the free party over?
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Cookie law: will it cost us dough?
By Guy Clapperton, Apr 24, 2012
In a month's time the law changes on the use of cookies - but will it be a good or a bad thing?
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Can entertainment retailers survive in a downloadable world?
By Guy Clapperton, Apr 07, 2012
HMV shares one thing in common with the recently-rescued Game - most of its products can be downloaded very easily. So how can it grow from here?
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Can something as expensive as an iPad save you money?
By Guy Clapperton, Mar 30, 2012
iPads cost a lot but if you buy them instead of a whole swatch of gadgets you might just end up saving a bit. Here's how.
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