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Your Rights - Money Saving Tips
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Your rights if you change your mind
Signed on the dotted line and wish you hadn’t? Harvey Jones investigates what rights you have if you’ve changed your mind Read more
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How to get your money back after a scam
If you have been scammed, you haven't received goods you ordered, or a product isn't as it was described to you, you could easily get your money back Read more
More stories on Consumer rights
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£100 fine for a messy garden
May 22, 2012
New Community Protection Notices mean £100 on-the-spot fines for those tho treat their gardens as rubbish dumps - and the fines could extend to £2,500 for persistent offenders
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Families paying for 'free' nursery education
May 22, 2012
Some families are being denied access to free nursery education unless they agree to pay compulsory "top-up fees" for extra hours, a cross-party group of MPs has warned
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How to claim a refund on your train tickets
May 21, 2012
If you’ve ever seethed after being told the train you’re waiting for has been delayed or cancelled, you’re certainly not alone. But while annoying, delays are just part and parcel of rail travel, aren’t they?
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Your rights when an ATM pays double
May 21, 2012
A cash machine paid double over the weekend, so what would you do if it happened to you?
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Diamond Jubilee: What are your rights?
May 21, 2012
You may not have the right to a day off for the Jubilee. So where do you stand?
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Royal Mail to cost more and deliver more slowly
May 18, 2012
The Royal Mail has announced post will take a day longer, and parcels cost £1 more. It claims that the Olympics make this a necessary step, but is this true?
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£3.7bn owed in child maintenance
May 18, 2012
Absent parents owe £3.7bn in child maintenance but the agency in charge of securing payments only believes it can collect £1bn of that
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We are being failed by the Financial Ombudsman
May 17, 2012
The Financial Ombudsman Service has been ruling on the side of banks that have refused to cancel your monthly subscriptions – even though banks are legally obliged to do so. You might have...
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Lloyds agrees to re-instate pet cover
May 16, 2012
Lloyds will offer new insurance policies to up to 4,000 pet owners despite withdrawing the same cover last year. A victory for pet owners
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Teenagers to become money champions
May 16, 2012
Thousands of teenagers who are not in school or work are being recruited to teach other youngsters how to handle their finances. A new financial education campaign aims to give young people...
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Child maintenance system in chaos
May 14, 2012
Errors and arrears mean child maintenance agency annual accounts will not be signed off. It shows just how bad the system has become, and how many parents are struggling with unfair decisions. So what can you do?
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Are Olympic sponsorships ripping us off?
May 14, 2012
The row over Olympic sponsorship continues. So is it good or bad for your pocket?
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Legal clampdown on internet trolls
May 11, 2012
As cyberbullies face jail and the first British Twitter libel is confirmed, The Attorney General has warned Facebook and Twitter users they may be taking dangerous risks
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How much does a cat cost to keep?
May 05, 2012
Would-be cat owners should do their sums before committing.
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The Fixer: Dispute with former landlord
May 04, 2012
Help! My ex-landlord is trying to charge me £260 for cleaning services.
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